BaselayerInquiry handling
Record and route an inquiry through agreed tools so the next step is clear.
Practical Business Automation
Practical automation can be scoped around the tools and process you already use. You do not need a new website to start an automation project.
What we can scope together
Follow-up and onboarding
Connect reminders, intake and agreed setup steps, with appropriate human approval before sensitive actions.
Tool integrations
Review available integrations, access and data handling before connecting existing software.
Assisted steps with human review
Draft replies or summaries where useful. You choose who reviews them and what may be sent or changed.
Agree the work before it begins
Start with one repeated task, the tools involved and the result you need. We define the scope, fixed price, access and review controls before building. Automation is available separately; website design and development and website improvements remain Baselayer’s main focus.
Small jobs are welcome. A single page, a specific fix or a larger website project—we’ll agree on the scope and a fixed price before work begins.
Talk Through Your Workflow
From inquiry to next step
A new inquiry.
A new inquiry.
A clear next move.
Your website can do more than collect a message. We connect the steps that turn interest into a conversation, so you spend less time moving information between tools.
Every job is scoped to you. Tell us what is getting in the way. We agree on the scope and price before work begins.
Talk Through Your WorkflowBaselayer. Connected workflow
Website inquiry
ReceivedJamie Taylor“I’d like a website for my business.”
Contact organized
SavedJamie Taylor · New inquiryRequest and contact details, together in your CRM.
Follow-up ready
CreatedDiscuss Jamie’s website projectA clear task for the person taking the next step.
Conversation completed
DoneJamie shares the project details“We need to launch next month. The budget still needs approval.”
Summary drafted
ReviewThe automation prepares your recapWebsite project · Target: next month · Budget unconfirmed. Review, edit or reject the draft before it is saved.
CRM notes updated
ApprovedYou approve. The notes populate automatically.Your team sees the approved recap and next action: confirm the budget before committing to the launch date.
Needs attention: budget approval pending
Questions about practical business automation
Do I need a new website first?
No. Automation can be scoped as a separate project around the software and process you already use.
Which process should we start with?
Start with a task you repeat often: copying inquiries, entering client information, preparing onboarding steps or remembering follow-up. We review the steps and available integrations before defining the work.